Guest Services

Over one million patrons come to Rupp Arena and Lexington Center annually.

The Lexington Center management team wants to be sure your experience is not only safe, but fun and memorable. Whether you’re here for a basketball game, a country concert, or a family show we want to provide a safe, comfortable, courteous, enjoyable experience and give you the information you need.

Arena Policies
UK Game-Day Operations
Accessible Needs
Frequently Asked Questions
Contact Us

GUEST SERVICES REPRESENTATIVES

Our Guest Service Representatives are dedicated to providing excellent service that comes with a warm welcome and a friendly smile each time you visit. Our service representatives can be identified by their bright yellow jackets and shirts, their helpful attitudes and their knowledge about how to make your visit to Rupp the very best it can be.