Accessible seating is available for all events at Rupp Arena, we highly recommend guests contact our ticket office directly, as our staff is more intimately knowledgeable about our facilities and they will provide the best service for our guests with accessible requirements.
ACCESSIBLE AND WHEELCHAIR SEATING POLICY
Accessible seating is reserved exclusively for guests with accessible requirements and their companions. Guests requiring accessible seating may purchase one (1) accessible seat and up to three (3) companion seats adjacent to the accessible seat. Depending upon availability, seats for additional guests will be located as close as possible to the accessible space. This policy insures we are able to accommodate all who require accessible seating.
Rupp Arena is committed to working with guests on a case-by-case basis to adequately accommodate individual needs. All ticket sales are on a first come/call, first serve basis and will depend on ticket availability. There is no guarantee that any companion tickets will remain unsold and available.
Rupp Arena will arrange for interpretive services, if notified at the time of purchase. Interpretive services cannot be guaranteed for every event, however we will make every effort to accommodate each request with appropriate advance notice. We request that notices for this service be made a minimum of two (2) weeks prior to the event. Guests can contact the Rupp Arena Ticket Office at (859) 233-3535 to request this service.
WHEELCHAIR SPACE LOCATIONS
Guests that require the use of a wheelchair and their respective companions may enjoy wheelchair space locations that are dispersed throughout the facility in numerous price ranges. Review the event detail section which will include an accurate seating diagram for each respective event, including wheelchair space locations.
SERVICE ANIMALS / GUIDE DOGS
Only animals serving as guide, signal or service animals to aid guests with disabilities are permitted. Service animals are welcome inside the building but must remain on a leash or harness at all times. Guests with service animals must either request an aisle seat or purchase the adjacent seat for their service animal, if an aisle seat is not available. It is very important that we are aware of the requirement of a service animal at the time of purchase of the tickets to insure seating availability upon our guests arrival.
If your requirement is not addressed or you need further clarification, please contact (859) 233-3535 for assistance or any event related need you may have.